Every inquiry, captured and qualified.
Shimzy meets prospects where they already are — your website, Instagram DMs, Facebook, Google Business, and inbound calls — and instantly turns the conversation into a qualified lead inside your CRM.
- Website chat widget with branded persona
- Inbound SMS, IG/FB DM, and Google Business capture
- Auto-tagged by program interest, source, and intent
- Duplicate detection across channels and family members
Personal replies without the busywork.
Shimzy drafts on-brand replies that sound like your best admissions rep — friendly, accurate, and persistent. Your team reviews and sends, or lets Shimzy auto-send for routine touches.
- Drafts tuned to your school's voice and programs
- Auto-cites tuition, start dates, hours, and outcomes
- Reply timing tuned to each prospect's response pattern
- Always-on after-hours coverage with human hand-off
From inquiry to first day, on one board.
Track every prospect through inquiry, tour, application, deposit, financial aid, and enrollment on a kanban built for beauty-school admissions. Nobody falls through the cracks. Conversion isn't a mystery anymore.
- Stage-based pipeline with conversion analytics
- Aging alerts when prospects stall in a stage
- Tour and shadow-day scheduling built in
- Source ROI reporting across paid and organic
When it needs a human, Shimzy knows.
Shimzy escalates the moment a conversation crosses a threshold — financial aid questions, complaints, urgency keywords — and routes it to the right person with full context already attached.
- Smart escalation on intent, urgency, or sentiment
- Sparks-driven routing to the right admissions rep
- Full conversation history attached to the hand-off
- SLA timers and re-escalation if a rep doesn't pick up
One inbox for the whole admissions team.
Web chat, SMS, email, IG, FB, and inbound call transcripts land in a single, assignable inbox. Your team always knows who's owning a conversation, what was said, and what to do next.
- Unified inbox across every prospect channel
- Assignments, internal notes, and @mentions
- Templates, snippets, and AI-suggested replies
- Mobile-friendly so reps respond fast, anywhere